Telemedicine
What is Telemedicine?
Telemedicine or telehealth is the exchange of private medical information using various forms of electronic communication depending on your state’s regulations. Such as:
- Two-way video on a computer or smartphone
- Text
- Phone
Using telemedicine is quite simple. It is similar to using zoom or face time but in order to protect patient information, Dr. Charfen and most healthcare systems use only secure, HIPAA-compliant* telemedicine platforms.
Treatable Conditions
Telemedicine is appropriate in a wide variety of situations. Dr. Charfen treats minor healthcare issues in addition to more serious or chronic disease. She also provides non-medical consultations and inquiries via telehealth as well. Here is a detailed list of conditions that are treatable via telemedicine. The list is not all-inclusive so feel free to inquire.
Getting Started
Virtual Visits
To make an appointment:
Request to book online now by clicking here.
Dr. Charfen is licensed to practice medicine in multiple states and is continually expanding her licensure. Medical services are available to patients in states where she is currently licensed. She also provides non-medical consultations worldwide.
If you still have questions after reviewing this site, our staff is happy to help you navigate the technology. Please call or text the office at 808-726-2461.
Cost
For patients residing in Hawaiʻi, most medical services are billed to insurance whenever possible.
For patients without insurance coverage, those whose insurance does not cover the requested service, or patients located outside of Hawaiʻi, self-pay options are available. Please contact our office for current pricing based on your individual needs.
Established patients may be eligible for prescription refills without a visit when medically appropriate. Additional fees may apply.
*Credit card processing fees and any applicable tax are not included in the prices.
Insurance
Dr. Charfen accepts many Hawaiʻi insurance plans, including HMSA, United, and Medicare, for covered medical services.
Some components of ketamine therapy may be billable to insurance; however, patients are responsible for any non-covered services and out-of-pocket costs.
Insurance coverage varies by plan. We encourage patients to verify their individual benefits prior to their appointment.
Book A Telemedicine Appointment
Have a question or need more information?
Click the button at the bottom of your screen.
*HIPAA stands for the Health Insurance Portability and Accountability Act, a US law designed to provide privacy standards to protect patients’ medical records and other health information provided to health plans, doctors, hospitals and other health care providers.